Sustainable Business Improvement

Business Development

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This course is designed to give participants a high-level understanding of how to successfully implement continuous and sustainable improvement into a business.  It provides an understanding of the difference between a project approach and an integrated business approach.  You will leave with the knowledge of where to look for improvement opportunities and relevant techniques that make a difference when applied.  The techniques are practical, proven and include elements from the well tested approaches of Kaizen, Lean and Six Sigma.


Senior management and/or leaders of businesses, supervisors, facilitators and business improvement specialists who want to kick-start and implement improvement activities to eliminate waste and improve efficiency in the areas that will provide most benefit to their business. 


  • Principles and key concepts of Kaizen, Lean and Six Sigma
  • Project v Integrated Business systems
  • What to focus on first
  • Introduction to the tools and techniques
  • Critical success factors in developing and sustaining a culture for continuous improvement
  • Overcoming barriers to successful implementation


One day


Gordon McGowan from Dunedin

A Quality Management professional Gordon has extensive experience across multiple industry groups; including public sector, small local and large international businesses. He has led the drive for continuous quality improvement with businesses globally and in the process has improved systems with significant reduction in costs of non-conformance. He now focuses his efforts on working with individual businesses to identify and implement improvement opportunities that deliver improved productivity and resulting profits. A former national evaluator for the NZ Business Excellence Awards, Gordon provides a well-balanced approach to businesses he assists.

Course Dates


$ 630.00 + GST for members
$ 895.00 + GST for non-members


This workshop has qualified with the Management Capability Development Voucher Fund programme
Event reference OSEA1014

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers

Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to


To View Otago Southland Employers' Association Terms and Conditions please click here.

Fully Booked

Register your interest

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