Creating Positive Culture and Managing Conflict

Management & Leadership

Book Now

LEARNING OBJECTIVE

In this practical course, find out how to create a positive workplace culture. Improve performance and productivity by changing your workplace culture.

Discover how to identify conflict before it stifles performance, or escalates to bullying and harassment, which are major problems in New Zealand.

Develop skills and strategies so you can reduce negativity and staff turnover.

DESIGNED FOR

This course is designed for business owners, HR professionals, team leaders and people managers at all levels who want to improve their workplace culture. This course is useful for anyone who wants to find out how to effectively manage conflict, bullying and harassment.

LEARNING CONTENT

  • Benefits of a positive culture
  • Leadership and values for positive culture
  • Identify factors which create positive culture
  • Reducing stress for positive culture
  • Flexible workplaces for positive culture
  • Effective communication for positive culture
  • Empowerment vs micromanaging
  • Factors that increase potential for toxic culture
  • Prevent and manage workplace bullying
  • Managing conflict in a positive way
  • Investigating complaints of bullying and toxic culture
  • Law on bullying and harassment
  • How to address bullying and harassment behaviours
  • Exiting toxic employees
  • Establish clear and effective policies and procedures

DURATION

One day

FACILITATOR

Kathryn Finn

Kathryn has a degree in Psychology and Sociology, and a Graduate Diploma in Human Resources. With a background in HR, Kathryn has lectured for a tertiary organisation in HR and management.

Kathryn has eight years of experience as a team manager in the UK, and has dealt with a wide range of HR issues and recruitment. She is passionate about creating an engaging workplace that gets the best out of its people, in an environment that is positive and productive. An experienced facilitator, Kathryn has produced workbooks and presentations on a wide range of HR issues such as flexible working, workplace policies and essential HR practices.

Course Dates

Dunedin 23 January 2020 09:00 am - 04:30 pm OSEA, 16 McBride Street, South Dunedin
Invercargill 30 January 2020 09:00 am - 04:30 pm OSEA, 192 Spey Street, Invercargill
Queenstown 03 February 2020 09:00 am - 04:30 pm Nugget Point Hotel, 146 Arthurs Point Road, Queenstown

INVESTMENT

$ 630.00 + GST for members
$ 895.00 + GST for non-members

NZTE Voucher

This workshop has qualified the NZTE Capability Development voucher programme
Regional Business Partner Network event reference OSEA1007

Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit nzte.govt.nz

TERMS & CONDITIONS

To View Otago Southland Employers' Association Terms and Conditions please click here.

Our Sister Organisations & Sponsors

BusinessNZ Logo black2
ExportNZ Black
ManufacturingNZ7
Buy NZ Made Logo2
Sustainable Business Council Logo6
NZ Business Energy council3
EMA black4
Business Central black3
CECC
Regional Business Partner Network
Business Mentors2
western union Logo black2
Copyright 2019 | Otago Southland Employers' Association | All Rights Reserved | Website by Punch Marketing