Contact tracing - requirements for business

25 April 2020

OSEA LogoBusinesses are asked to record the contact details of everyone who enters their workplace (customers, staff, suppliers, visitors, and any others).

This will help with the Government’s contact tracing where it appears that there has been exposure to the Covid-19 virus.

What information should be recorded?

  • The name, address, phone number and email address of everyone entering the workplace.

How should it be recorded?

  • Many businesses will use a sign-in sheet to be filled in by everyone entering the workplace (pen & paper) 
  • Other businesses will use technology (via an app to record contact details online) 

What does Government require?

  • Any methods of recording contacts - pen & paper or technology - are acceptable, as long as the name, address, phone number and email address of everyone who enters the workplace is recorded.
  • For those businesses considering using technology solutions, the Government is considering making recommendations on which technology/apps may be most suitable for the longer term.
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