Assertiveness Skills

Personal Development

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Being able to express yourself clearly, directly and effectively to colleagues is beneficial to you and all those in your workplace. Making requests of others, giving constructive feedback, and contributing your thoughts and opinions can all be challenging at times, and this programme will help with developing the skills to do this well. Learning to say no, when it is appropriate, can relieve stress and feelings of overload.

Developing the skills of assertive, clear communication will assist you, not only to your work, but in all areas of your life.


Anyone who wishes to improve their skills in self expression in the workplace, allowing them to get their opinions and ideas across more effectively to colleagues.


  • Develop skills in assertive communication - clear, direct, non-threatening
  • Learn to say no when it is needed
  • Be able to give appreciation, feedback, criticism, make requests of others
  • Understand the difference between assertive, aggressive and passive communication styles


Half day


Judith McDonald from Dunedin

Judith is an experienced and qualified facilitator. For over fifteen years she has presented courses for government departments, organisations and community groups.

These have included training in assertiveness, telephone counselling, returning to work skills and personal development.


Course Dates

Dunedin 09 June 2021 08:30 am - 01:00 pm OSEA, 16 McBride Street, South Dunedin
Invercargill 16 June 2021 08:30 am - 01:00 pm OSEA, 192 Spey Street, Invercargill


$ 370.00 + GST for members
$ 500.00 + GST for non-members


This workshop has qualified with the Management Capability Development Voucher Fund programme
Event reference OSEA67

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers

Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to


To View Otago Southland Employers' Association Terms and Conditions please click here.

What Others thought of this course...

"I really enjoyed the course, the course content and the facilitator. It wasn't what i thought but it opened me up to a lot more than i thought and i really enjoyed the open discussion and relaxed plan that allowed for side tracking and in depth discussion. It was effective in that it was real life based not theory based and not forced on you something that you could do gradually making changes. The facilitator created a really comfortable safe environment where everyone was able to open and be willing to learn."

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